Don't ignore the letter
Received an IRS notice?
Most notices have a deadline. Open a ticket in the AOTAX portal, upload the letter, and let our team start working — before a small issue becomes a costly one.
CP2000, balance due, underreporter, and audit letters all need a timely response. Upload the notice — we'll help you figure out what it means and what to do next.
Simple process
How to get help with your IRS notice
Four steps inside the AOTAX portal. No email chains. No wondering if anyone saw your letter.
- 01
Log in to my.aotax.com
Sign in to your AOTAX client portal. New here? Create a free account first — then come back to open your ticket.
- 02
Choose Create New Ticket
From your portal dashboard, start a new support ticket so our specialists can pick up your case.
- 03
Select IRS Notice
Pick the IRS Notice category so your request is routed to the right team — not buried in general support.
- 04
Upload the notice — we take it from there
Attach a clear scan or photo of the IRS letter. Once uploaded, our team begins review and works the next steps with you.
Ready to open your IRS Notice ticket?
Log in, create a new ticket, choose IRS Notice, upload the letter — and our team starts working.
Go to my.aotax.comPrefer to understand the notice first?
Watch a short explainer on common IRS notices — then open your ticket in the portal.